One lady who was shielding and needed someone to do her shopping for her opened up to me that the reason her shopping list was so bare was that she just didn’t have the money for everything she really needed. Another gentleman told me he couldn’t have any perishable food because he didn’t have a fridge.
The more I heard the more I was shocked with how some people are really struggling and how much of it is just hidden away. None of these people, incidentally, asked me for help with those matters, but when our volunteers turned up with food they gratefully accepted. One of the first people we helped told me it was the first hot meal he’s had in three weeks. Countless times I heard someone say “I’ve never had to ask for help before…” I feel privileged that they accepted ours.
The real strength of the work is that our volunteers know all this intrinsically. They are sensitive, understanding and incredibly caring. Many have their own complicated backgrounds and can relate to others who are struggling. One of our volunteers told me how she is taking particular care with looking after a couple of families in a shelter because that’s the shelter she was once at with her daughter. Another one of our volunteers suffers from anxiety and depression but being able to cheer someone else up is giving her a sense of value. They are not just delivering food – they are spending time talking to those people who may not see anyone else all day. They are the ones who come back to me and say “I ended up talking to their neighbour and they could really do with some food too” I’m really proud that everyone is doing this work from a point of generosity – we have a lot to give. Let’s just share it. Let’s just get it out wherever it’s needed."
"What I’m most encouraged by is the number of people who after receiving some help have said to me “I didn’t know you existed… I would love to volunteer and give something back when all this is over”. That to me is the real legacy of the work and that is exactly what we need for our communities to thrive."